No. You won’t be charged any additional customs fees when the package arrives — just sit back and wait for your delivery!

You can check the progress of your order on the courier's website by clicking the tracking link sent to your email once the item has been dispatched.
If your delivery is more than 5 working days overdue, please contact us.

We aim to process returns and refunds as quickly as possible.
However, it may take up to 15 days after your returned item(s) arrive at our warehouse for your refund to be processed.
If you haven’t received your refund after 15 days, please contact us with your proof of postage (e.g. your Post Office receipt).
Please note: without proof of postage, we cannot issue a refund.